Google Ad Manager and other ad services, including Campaign Manager 360 and Display & Video 360, are currently facing technical difficulties that are causing disruptions for both advertisers and publishers.

What’s Happening

• Google Ad Manager: Users have been reporting error messages, high latency, and other unexpected behavior since 10:00 UTC on February 12. Some hosted video creatives are stuck in the “Transcoding in progress” phase.
• Campaign Manager 360 & Display & Video 360: Issues began earlier, at 06:00 UTC on February 11, affecting advertisers using these platforms.

Why We Care

Google’s ad platforms are crucial for digital advertising, and any downtime can have a significant impact on campaign performance, ad delivery, and revenue generation for brands relying on these tools.

What’s Next

Google has stated that they are currently investigating both incidents and will provide updates as more information becomes available. You can stay updated by visiting this link.

FAQs

1. What could be causing these technical issues?

There can be various reasons behind technical issues, ranging from server errors to software glitches. Google is actively working to resolve the issues and identify the root cause.

2. How long are these disruptions expected to last?

It is difficult to provide an exact timeline for when the issues will be fully resolved. Google is working diligently to address the problems and minimize the impact on users.

3. How can advertisers and publishers mitigate the impact of these disruptions?

During such technical difficulties, it is advisable for advertisers and publishers to stay informed through official updates from Google and explore alternative advertising options to minimize the impact on their campaigns.

4. Are there any compensation measures in place for the affected users?

Google has not officially announced any compensation measures for the disruptions yet. However, users can reach out to Google support for any specific concerns or issues related to the downtime.

5. How can users report any ongoing issues or seek assistance?

Users experiencing persistent issues or needing assistance can reach out to Google support through the designated channels provided on the Google Ad Manager and other ad service platforms.

Stay tuned for further updates on the situation as Google continues to address these technical issues affecting their ad services.