Top Ecommerce Tools to Boost Your Online Business: January 23, 2025

Each week, we feature a roundup of new products from companies catering to ecommerce merchants. This week’s highlights include updates on generative AI search, website builders, fulfillment, marketing platforms, reverse logistics, mobile payments, cross-border ecommerce, and click-to-cancel requirements.

If you have an ecommerce product release, send it to releases@practicalecommerce.com.

New Tools for Merchants

Perplexity unveils Sonar API for real-time AI search: Perplexity, an AI search engine, introduces Sonar and Sonar Pro API, allowing developers to integrate generative search capabilities with real-time information and citations. Sonar API offers basic features like citations and source customization, while Sonar Pro API enables more complex queries with enhanced extensibility.

Wix partners with Worldline for expanded ecommerce payments: Wix, a website builder, collaborates with payment provider Worldline in select European and Asian countries, allowing customers to build and manage online stores with access to local payment processing services.

Amazon introduces FBA seller portal for reimbursements: Amazon launches an “Inventory Defect and Reimbursement” portal to streamline seller operations and provide transparency into Fulfillment by Amazon’s defect practices, facilitating management of inventory defects and reimbursements.

Veho debuts premium economy delivery service: Veho, a technology company specializing in U.S. delivery platforms, launches Premium Economy, offering cost-effective parcel delivery in five days or less as an alternative to traditional shipping services.

Omnisend enhances ecommerce marketing platform with reporting functionality: Omnisend updates its platform with advanced reporting features, allowing merchants to analyze emails, SMS, and push notifications, compare channel performance, and manage sales attribution.

DHL Supply Chain acquires reverse logistics platform: DHL Supply Chain acquires Inmar Supply Chain Solutions, enhancing its returns capabilities and expanding its North American footprint with added services like product remarketing and recall management.

Swap and Avalara team up for cross-border commerce: Swap, an ecommerce logistics platform, partners with Avalara to simplify cross-border compliance for brands selling on various platforms, ensuring timely payments of duties, taxes, and fees.

Amazon launches Nova for AI-powered insights: Amazon introduces Nova, a suite of foundation models to help businesses leverage artificial intelligence for tailored insights, recommendations, and more, catering to various use cases like customer support and personalized recommendations.

Deluxe unveils dlxPAY mobile app for seamless payments: Deluxe launches dlxPAY, a mobile app offering merchants features like real-time transaction management and integration with Ingenico’s Moby 5500 card reader device for enhanced payment processing.

Cloudways introduces AI-powered diagnostic solutions: Cloudways launches Cloudways Copilot, providing AI services for small- and medium-sized businesses to address website-related issues by automatically detecting, diagnosing, and supporting resolutions in real time.

Chargebee aids with click-to-cancel requirements: Chargebee’s Retention feature helps businesses comply with the FTC’s new click-to-cancel requirements, ensuring a straightforward cancellation process for consumers using subscription services.

FAQs

1. How can Perplexity’s Sonar API benefit developers?

Perplexity’s Sonar API offers generative search capabilities with real-time information and citations, allowing developers to enhance search functionality in their applications.

2. What features does Wix’s partnership with Worldline offer?

Wix’s collaboration with Worldline provides access to local payment processing services for online store management in select European and Asian countries.

3. What does Amazon’s FBA seller portal streamline?

Amazon’s “Inventory Defect and Reimbursement” portal streamlines seller operations and provides transparency into Fulfillment by Amazon’s defect practices for better inventory management.

4. How does Veho’s Premium Economy service differentiate from traditional shipping options?

Veho’s Premium Economy service offers cost-effective parcel delivery in five days or less, providing an alternative to traditional USPS and UPS services.

5. How does Chargebee’s Retention feature assist businesses with compliance?

Chargebee’s Retention feature helps businesses comply with the FTC’s click-to-cancel requirements by facilitating a straightforward cancellation process for consumers using subscription services.